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Company No. 11784974. Registered in England & Wales. 

©2019 Monolo Interiors Ltd. Site Design by HKP Media.

                                     United Kingdom

Delivery & Returns

Delivery 

We currently offer Standard Free UK Delivery.

Standard UK delivery is Monday-Friday (we aim to deliver in 5 – 10 business days). The exact lead time depends on your postcode and availability of delivery slots at that time.

 

Please make sure you have checked the dimensions of all of the products you wish to order to ensure access is not a problem during delivery. If you have specific delivery instructions for the driver (e.g. leave with a neighbour or in a safe place) please contact the team on info@monolointeriors.co.uk.

 

 

Help with my delivery

If your delivery is overdue, or your items have been accidentally damaged in transit, or for any other enquiries, please email us at info@monolointeriors.co.uk

 

 

Returns

We are sure you will love your Monolo Interiors purchase once received, however, if for any reason you wish to return an item, you may do so within 14 days of receiving your order  for either a credit voucher or you can exchange it for another product.

Please email info@monolointeriors.co.uk with your order number and reason for return. 

 

Returned items must be in a resalable condition and you are responsible for their re-packaging and safe return including the cost of postage. 

 

Our Returns address is - 

Monolo Interiors 

Unit 1

Whittle Road

Cardiff

CF11 8AT

 

 

It is the buyer’s responsibility to ensure that items are adequately packaged in order to avoid damage on return.

 

Your refund will be processed once your item is received back to us in a resalable condition.

Damaged Items

We quality check each and every item before dispatch, and ask you also to inspect the item as soon as it is delivered to you. In the unlikely event an item is delivered with any imperfections or damage we ask you let us know within 24 hours of receiving it. Please provide as much information as possible.

 

How long will my refund take?

We will process your refund once your items have been received back to us and the return has been processed. This will take no longer than 14 days. For security reasons, we are only able to refund the original method of payment used when purchasing the product.

 

Contacting Monolo Interiors

info@monolointeriors.co.uk